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Frequently Asked Questions

Q- Can I use the USB Phone 2 PC products on a computer running Microsoft Window NT?

A- No Windows NT OS does not support USB devices. The USB Phone 2 PC products require Microsoft Windows 2000 or later release Operating Systems (OS).

Q- Can I use the DWI product on all phone systems?

A- No, the DWI product is designed to be used on specific phone systems. Please review the specification sheets for compatibility.

Can I use the handset interface products on all phone systems?

A - The following products can be used on virtually all digital or analog phone systems as long as the telephone set has a modular handset (that is, a handset that can be removed from the telephone base): Mobile Konnector, Office Konnector, Konference Konnector, Koupler and the Phone 2 PC family of products.

Q- Will Konexx products work with cell phones?

A- Only the Konexx USB Phone 2 PC products will work with certain cell phones if using the Konexx USB Phone 2 PC Cell Phone Adapter Cable. The USB Phone 2 PC Cell Phone Adapter cable (Konexx Part No. 1005CELLCBL) is an accessory item not shipped with the Konexx USB Phone 2 PC products. Contact Konexx Sales for additional information on this item

The Other Konexx products (i.e. Mobile Konnector, Office Konnector, Konference Konnector, etc.) will not work with Cell Phones.

Q- What does manual dial mean?

A- Most digital phones will not accept or recognize the analog "touch tone" dialing tones (aka DTMF tones) used by the modem for dialing. If the telephone system does not recognize these analog tones, your modem cannot automatically dial and you will be required to dial the host modem's number from the keypad of the digital phone.

Q- What connection speeds will I receive?

A- Konexx products support the V.90 protocol of the 56K modems. However, the typical connection speed attained is 33.6 kbps.

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